Privacy Policy

Last Updated: June 26, 2026

This Privacy Policy explains how Kathleen Soares LLC (“Kathleensports”, “we”, “us”) collects, uses and protects your personal information when you visit https://kathleensports.com or shop with us.

1. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Order details and purchase history
• Messages you send to customer support

Payment Information

Payments are processed securely by PayPal. We do not store your full payment card information.

Automatically Collected Information

• IP address
• Device information
• Browser type and operating system
• Cookies and similar technologies
• Website activity, including pages viewed and interactions

We use this information to keep the website working well and to improve your shopping experience.

2. How We Use Your Information

• Process and fulfill orders
• Ship products and send order updates
• Respond to your questions
• Prevent fraud and improve security
• Improve website performance and customer experience
• Analyze website usage
• Send marketing communications where permitted by law
• Maintain business records
• Comply with legal obligations

We use personal information only for legitimate business purposes.

3. Service Providers

We work with the following service providers to operate our business. Each receives only the information it needs to perform its service and handles it under its own privacy policy:

• PayPal — payment processing
• Google Analytics and Google Ads — website analytics and advertising
• DigitalOcean Spaces — file and image storage
• OpenAI — processes search queries to power on-site product search
• Telegram — delivers order notifications to our staff
• Our email service provider — delivers transactional emails

4. Cookies, Analytics and Advertising

Our website uses cookies and similar technologies, together with Google Analytics and Google Ads, to remember your preferences, improve website functionality, analyze traffic, measure performance and deliver relevant advertising where permitted by law. You can disable cookies in your browser settings, although some parts of the website may not work as intended.

5. CCPA Data Inventory

We do not sell personal information for monetary compensation.

6. Data Retention and Security

We keep personal information only as long as reasonably necessary to provide products and services, maintain business records (such as order records, transaction history and marketing preferences), resolve disputes, prevent fraud and comply with legal obligations. We use reasonable administrative, technical and organizational safeguards, but no method of online transmission or storage is completely secure.

7. California Privacy Rights

California residents may exercise the following rights where applicable under law:

Right to Know

You may request information about the categories and specific pieces of personal information we have collected about you.

Right to Access

You may request a copy of the personal information we hold about you.

Right to Delete

You may request that we delete personal information we collected from you, subject to legal exceptions.

Right to Correct

You may request that we correct inaccurate personal information.

Right to Opt-Out of Sale or Sharing

We do not sell personal information for money. However, certain cookies, analytics and advertising technologies (see Section 4) may be considered “sharing” under the CPRA. You can opt out on our Do Not Sell or Share My Personal Information page.

Right to Limit the Use of Sensitive Personal Information

You may request that we limit the use and disclosure of sensitive personal information, where applicable.

Right to Non-Discrimination

We will not discriminate against you for exercising any of these rights.

8. How to Submit a Privacy Request

You can submit a privacy request through either of these channels:

1. Email: support@kathleensports.com
2. Web form: use the form below

In accordance with Cal. Civ. Code § 1798.130:

• We may need to verify your identity before fulfilling a request.
• We respond to verified requests within 45 days, which may be extended by an additional 45 days where permitted by law, with notice to you.
• Requests to opt out of sale or sharing are processed within 15 business days.

9. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. United States Only

Kathleensports sells and ships products only within the United States. This Privacy Policy applies to customers using our website and services within the United States. Orders for delivery outside the United States are not accepted.

11. Contact Information