Shipping Policy
Last Updated: June 26, 2026
At a glance: We ship within the United States only. Orders are processed in 1–3 business days and arrive within 5–11 business days of purchase. Standard Shipping is $5.99, or free on orders over $75.
Shipping Overview
Kathleensports ships every order from our warehouse in the United States, and we deliver to addresses within the United States only. We work to get your order processed quickly and on its way to you as soon as possible.
Processing Time
Once your payment is confirmed, your order is processed and prepared for shipment within 1–3 business days. Business days are Monday through Friday, excluding weekends and U.S. public holidays. Orders placed on a weekend or holiday begin processing on the next business day.
Shipping Method and Carriers
We offer one shipping method, Standard Shipping. Depending on your location, your order is delivered by USPS, UPS or FedEx.
Shipping Rates and Delivery Times
| Method | Cost | Processing | Transit | Total delivery |
|---|---|---|---|---|
| Standard Shipping | $5.99 flat rate Free on orders over $75 | 1–3 business days | 4–8 business days | 5–11 business days from order date |
Your shipping cost is always shown at checkout before you complete your purchase.
Estimated Delivery
Most orders arrive within 5–11 business days of the order date. This total already includes the 1–3 business days of processing time. Delivery estimates are not guaranteed and may occasionally be affected by carrier delays, severe weather, holidays or other unexpected circumstances.
Order Tracking
When your order ships, we send a shipping confirmation email with your tracking number. You can also check your order status at any time on our Track Order page using your order number.
Order Changes and Cancellations
If you need to change or cancel your order, please email us at support@kathleensports.com within 1 hour of placing it. After that, your order may already be packed and changes may no longer be possible.
Lost, Damaged or Incorrect Packages
If your package is lost, arrives damaged, or contains the wrong item, contact us within 30 days of the delivery date (or of the expected delivery date if it never arrives). Please include your order number and photos where relevant. We will offer a replacement or a full refund at no cost to you. See our Return & Refund Policy for details.
Contact Us
Questions about shipping? Email support@kathleensports.com.
Support hours: 9:00 AM - 5:00 PM (EST) (Mon - Fri)